Whites Hotel Newcastle - all your questions answered

Breakfast 
Breakfast is served from 7 to 9am (Mon to Fri); 8 to 9.30 am (Sat. to Sun).

Cancellation Policy
If the booking is cancelled less than 2 days before arrival then a charge equal to the first night of the stay will be made. In the event of a no show or booking reduction (after arrival date) no refund will be given. 

Check in and out
Check in 2.00pm
Check out 11.00am

Early check in and check out is available on request. A supplement may be charged

Children and families 
A limited number of family rooms are available
Children age 12 and under sleep and eat breakfast free when sharing a room with 1 paying adult
Children over the age of 12 are charged a supplement of £25.00 per child for bed and breakfast 
Cots and high chairs are available free of charge
Kids menu

Currency and credit cards accepted 
The hotel accepts payments made by cash (Sterling only), and most major credit/debit cards (Visa, MasterCard, Maestro, Delta, Solo, American Express). The hotel is unable to accept personal or travellers cheques

Advance payment may be made by any of the aforementioned methods or by bank transfer. Please contact the hotel finance department for details

Internet
Wireless internet is available and is free of charge throughout the hotel.

Our Location
Situated in Osborne Road through Jesmond, the Whites is few minutes walk from the metro station that offers the main link to the city centre, Sunderland, South Sheilds, St. James and Whitley Bay area.

Our Reception 
Open 24 hours. Guests must check in between 12:00 and 23:45, and check out at 11:30. If checking in prior to 1pm, you are welcome to drop baggage at reception.

Parking
The hotel has a private car park which is constantly monitored by CCTV

Payment Policy
A credit card is required to confirm all reservations. We accept all major credit cards. The hotel reserves the right to pre-authorise credit cards prior to arrival.

Pet Policy
No Pets allowed except guide dogs.

Smoking Policy 
We operate a No-Smoking Policy. Smoking is permitted at the front terrace or the patio garden